Benjamin Franklin Plumbing

Benjamin Franklin Plumbing, established in 2001 and franchising since that year, is a nationally recognized plumbing services brand under the Authority Brands umbrella . Known as “The Punctual Plumber,” the company built its reputation on reliability and service—offering a money-back guarantee if its techs aren’t on time.

Operating more than 300 locations across 50 U.S. states, Benjamin Franklin Plumbing combines local business ownership with national-scale systems, technology, and purchasing power through its parent network.

Franchisees deliver a full spectrum of residential plumbing services:

• Emergency and routine repairs
• Installation and replacement services (fixtures, water heaters, etc.)
• Preventative maintenance
• Use of proprietary private-label products that prevent customer price-shopping and keep brand visibility high 

They guarantee satisfaction through the UWIN service guarantee—customers trust that any issues will be fixed quickly and honestly. With high-tech operational support—including fleet and scheduling platforms—and group discounts via BuyMax, franchisees get negotiating leverage across equipment, vehicles, and more.

Benjamin Franklin Plumbing offers a proven franchise system:

• Membership in Authority Brands, alongside sister brands like One Hour and Mister Sparky, aiding cross-brand expertise 
• Technological backbone including proprietary Successware software and mobile apps for scheduling, invoicing, and team management 
• Comprehensive operational model, including the OpX® manual (~1,500 pages), Success Academy training, BOOT Week, and extensive online/instructor-led modules 
• Private-label product lines and group purchasing, offering strong margins and brand continuity 
• Expansion flexibility: suitable for conversions of existing plumbing businesses or brand-new startups

Benjamin Franklin Plumbing seeks candidates who are:

• Entrepreneurial and leadership-oriented, able to operate or oversee a service team 
• Customer and systems-focused, committed to on-time service, operational excellence, and fostering local reputation 
• Open to semi-absentee ownership, especially if converting an existing business; techs can be hired to manage day-to-day fieldwork 
• Comfortable with known financial requirements: around $150K cash liquidity and $250K net worth—though lower ranges may apply for conversions 
• Diverse backgrounds accepted: veterans, investors, or service professionals; a 30% franchise fee discount applies for honorably discharged veterans under VetFran, and discounted fees for women/minorities via DiversityFran

Estimated investment details are as follows:

• Franchise Fee: $43,000 ($5K for conversions) 
• Total Investment: $84,570 – $286,702 (new or conversion) 
• Liquidity Required: $75,000–$150,000 (varies by source) 
• Net Worth Required: $150,000–$250,000 
• Royalty Fee: 6% of gross revenue 
• Advertising Fee: 1–1.5% of gross revenue

Benjamin Franklin Plumbing provides robust training and ongoing guidance:

• BOOT Week: Branded Operations Orientation Training for new owners 
• Success Academy: Access to 29 hours of required training plus on-demand modules for technical and business skills
• OpX® Operations Manual: Detailed, 1,500-page guide covering everything from hiring and CRM to marketing and compliance 
• Dedicated Franchise Business Consultant: Personalized support during startup and first six months; operational hotline included 
• Recruiting, Marketing & Technology: Support for hiring techs, local marketing assistance, integrated software platforms, and tech tools 
• BuyMax® Purchasing: Group buying discounts across equipment, fleet expenses, and employee benefits 

If you’re contemplating pursuing this franchise opportunity, simply send an enquiry and request further information. It’s easily done – fill out this form and submit it. It will take just seconds.

Disclaimer

The information provided on this page is obtained from sources available freely on the internet. No responsibility for factual inaccuracies should be attributed to Franchise Fame.