Privacy Policy

Last updated on 30 September 2021

Your Privacy

This Privacy Policy governs how https://franchisefame.com/ (the ‘Website’) collects, uses, maintains and discloses information collected from users of the Website. The Website is operated by LOCAL FAME LIMITED, (‘we’, ‘us’ and ‘our’), with registered address at 98 Tooley Street, London SE1 2TH, United Kingdom and company number: 08860023. The Privacy Policy herein applies to the Website and all products and/or services offered by it. 

Your privacy and the security of your information is very important to us. Please read this Privacy Policy carefully as it, together with the Terms and Conditions of use and the Cookies Policy, forms your Agreement with us on the use of this Website and it sets out how, when and why we collect and manage your personal information, and how you can request its removal from our databases. 

If you do not understand this Policy or you have any questions about the terms of this Policy, please do not hesitate to contact us at: office@franchisefame.com.

Information we may collect from you

You may view all of or part of the content on our Website without providing personal information, however if you choose to provide such information we may store and use it in accordance with this policy. 

We may collect and process data about you, depending on your use of the Website and whether you chose to submit an enquiry or use our services. We collect and process data as follows:

If you are using the Website but you have NOT submitted an enquiry, completed a contact form, submitted any personal information, subscribed to our newsletter or to our “stay in touch” service, corresponded with us and reported an issue, we may collect and process the following data about you: information such as your IP address, location, internet provider, the device(s) that you are using, web browser and web browser settings preferences, browsing history within the Website, your Cookies preferences, information about or related to the businesses in which you are interested.

If you complete or submit a contact or an enquiry form on our website; submit your personal and/or any other information and email address by subscribing to our newsletter or our “stay in touch” service; correspond with us by telephone, post or email or via the instant chat function on our Website (if applicable) (in which case we may keep a record of that correspondence); or report a problem with the Website and/or any of our services, in addition to the information from the paragraph above, we will collect and process the information that you provide to us, such as your IP address, names, address, email address, telephone number, age, username, password and other registration information, financial and bank account information, personal description, information about or related to your business and/or the businesses in which you are interested, business and personal preferences and any other information that you choose to provide voluntarily.

We are the sole owners of the information collected on this site. 

We may automatically collect information of you when you browse and/or use of the Website. We may use such information to administer our Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes. to improve our website, and services, to ensure that content is presented in the most effective manner for you and for your computer and device, monitor and improve the security, quality and efficiency of our products and services, allow you to participate in interactive features on the website, when you choose to do so, as part of our efforts to keep our Website safe and secure, measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you, make suggestions and recommendations to you about goods or services that may interest you and to otherwise manage our relationship with our clients.

With the exception of the automatically collected information which has been generated through your ordinary browsing and/or use of the Website, we only have access to the information you voluntarily provide to us. We will use the information generated through your browsing for analytical purposes and we may use the information that you have voluntarily provided to us to respond to you, market to you, address your enquiry and/or to forward such information to the businesses in which you are interested, in accordance with your enquiry. We will not sell or rent your personal information to any business or person that is not featured on the Website or that is not part of our List of Franchise Businesses and Partners. If you do not want us to use your data in this way or you wish your date to be erased, please contact us via email at office@franchisefame.com.

We use the information about you that we collect from other sources in combination with the information you give to us and the information about you that we collect automatically. We will only use such information as set out above.

Any personal information that you provide to us will generally be retained for as long as it is necessary to (in accordance with your request) communicate to you, contact you, market to you, provide a service or operate our business, and thereafter for a variety of legitimate legal or business purposes, unless a longer retention period is required or permitted by law.

Disclosure of your information

Subject to the provisions below, we will not disclose your information to any third parties unless you have consented for us to do so. For avoidance of any doubt, simply browsing our website, without submitting an enquiry, request or using our services, would not constitute a consent for us to share your personal information with third parties.

By completing or submitting a contact or an enquiry form on our website; submitting your personal and/or any other information and email address by subscribing to our newsletter or our “stay in touch” service; corresponding with us by telephone, post or email or via the instant chat function on our Website (if applicable) (in which case we may keep a record of that correspondence); or using our services, you authorise us to and consent to us sharing, selling or renting your information to any business from the List of Franchise Businesses and Partners

We may disclose your personal information to any member of our family of companies, which includes but is not limited to any of the companies registered in England, Wales, Bulgaria and/or Australia (for a current list, please email us at office@franchisefame.com), our ultimate holding company and/or its subsidiaries, any of our subsidiaries (as defined in section 1159 of the UK Companies Act 2006) of the relevant company, our ultimate holding company and/or any and all of its subsidiaries, partners, service providers, licensors, licensees or any other third parties related to us.

We may disclose your personal information if: we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; if all or substantial amount of Franchise Fame’s assets or the assets of our group of companies are acquired by a third party; we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce agreement(s) with you; you breach your agreement with us; and/or we have to protect the rights, property, operation or safety of Franchise Fame, our customers, or others. 

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your personal data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data or by contacting us via email at: office@franchisefame.com.

You have the right to know about and access the information we may hold about you and the right to request us to completely erase your personal information, make changes your personal information if it is erroneous or misrepresents you in any way, provide a copy of your personal data, or restrict the processing of your personal data by contacting us via email at: office@franchisefame.com.

Where we store and process your personal data

We are an international company with operations around the world. By using our services, you are authorising us to process your information anywhere we or our partners do business. 

All information you provide to us is stored on our secure servers within the European Union. We have in place a level of security appropriate to the nature of the information stored and the harm that might result from a breach of security.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It is possible that it may also be processed by staff operating outside the EEA who work for us or for one of the businesses listed in the List of Franchise Businesses and Partners. Such staff may be engaged in, among other things, the processing of your enquiry, marketing to you, the processing of your payment(s) and the provision of services and/or customer support. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have provided you with (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Any payments made through our websites are processed by our selected third-party payment processing services, PayPal and Stripe. Such payments are encrypted using Secure Sockets Layer technology. We do not store any of your credit or debit card details in connection with your payment.

We may process and store information that we have collected anywhere that we or any of the businesses listed in the List of Franchise Businesses and Partners operate, in countries outside of your country of residence. We keep cross-border transfer of personal information to a minimum. In cases where we do transfer any personal information to countries outside of your country of residence, we ensure you that the information is transferred in accordance with this Privacy Policy and according to the applicable laws.

Security

We are committed to securing personal information and any data we collect from you. We use physical, technical and organisational security safeguards to help protect the information that we have collected from unauthorised access and third parties.

However, please note that no server, network or data transmission over the Internet is 100% secure and we cannot guarantee the security of any information transmitted through our websites, apps and account systems and make no assurance about our ability to prevent any such loss or misuse. By choosing to share any information with us, you are accepting this risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Age restrictions

The use of this Website and any services offered through this Website are available for usage only for those over the age of 18. This Website and any services which may be provided through this Website are not targeted to, intended to be used by or designed to entice individuals under the age of 18. If you are an individual under the age of 18, you may not use this website.

If you know of or have reason to believe anyone under the age of 18 has provided us with any personal data, please contact us immediately.

Changes to the Privacy Policy

By submitting your information to us, you consent to the use of that information as set out in this Privacy Policy. We reserve the right to amend our Privacy Policy at any time. If we change our Privacy Policy, we will post the updated policy on this page and may place notices elsewhere within the Website and/or notify you here, by email, or by means of a notice on our home page.

In the event of any changes, we will also update the “Last updated” date at the top of this Privacy Policy. You should check our Privacy Policy occasionally to ensure that you are happy with any changes we make. Your continued use of the Services following any changes to this Privacy Policy will mean you accept those changes.

Contact us

At any time, you can contact us directly with any questions, comments, suggestions and/or requests regarding this Privacy Policy and data protection via email at: office@franchisefame.com or by post at Franchise Fame, 98 Tooley Street, London SE1 2TH.

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